Terms & Conditions – English

At Golden Ticket (“we”, “the platform”, or “the application”), we respect your privacy and are committed to protecting the personal data you provide to us.

1. Information We Collect

• Identity Data — such as name, email address, and phone number.
• Payment Data — when purchasing or selling a ticket.
• Usage Data — such as device type, operating system, IP address, and usage timestamps.

2. How We Use Your Data

• To provide and improve our services.
• To process payments.
• To communicate with you regarding orders or support.
• For analytics and enhancing user experience.

3. Data Sharing

• With payment service providers.
• With analytics providers.
• With legal authorities when required by official request.

4. User Rights

You have the right to:

• Access your data.
• Request modification or deletion of your data.
• Withdraw consent for data usage at any time.

5. Cookies

We use cookies to enhance performance and analyze behavior.

6. Data Protection

We implement appropriate security measures to protect your information.

7. Updates

We may update this policy, and you will be notified through the app or via email.

8. Ticket & Compensation Policy

• In the event of ticket compensation, the platform is not obligated to provide compensation in the same section or category as the original ticket.
• The platform reserves the right to provide appropriate compensation based on available categories or classifications, as deemed suitable.
• Compensation may include:• A replacement ticket in a different category,
• In-app credit,
• Or any other compensation method adopted by the platform.

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الشروط والأحكام